Returns & Exchanges

Online Sales

If you change your mind about your piece Made In Earth will happily offer a gift card to the full amount including shipping cost, or refund less shipping costs, within the first 14 days of receiving your piece. To organise a return, please email our team at info@madeinearth.com.au Please allow 3 days for your return to be processed once received. Made In Earth will not accept any pieces when:

  • A piece is not returned in its original condition: has been worn, scratched, damaged caused by wear and tear.
  • If the piece is earrings, due to sanitary reasons we cannot accept returns however please contact us directly to discuss further.
  • If the piece is custom made
  • If the item is returned outside of the timeframe stated above
  • Strictly no refunds on AfterPay, however you can receive a gift card

 

Instore Purchases

We offer a 14-day exchange privilege from the day you purchase your item. Providing the item is returned unworn and in its original condition, we can also issue you gallery credit to spend at your convenience. We do not offer refunds. We do not exchange for change of mind.

 

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