Crystal Points

Becoming a Member...

FAQ

Sign in to your Made In Earth customer account and click the 'Rewards' button at the bottom left of your screen to open your profile and account balance.

Crystal Points are valid for one year, from date of purchase.

Unfortunately Crystal Points at the US stores are exclusive to the either the Venice Beach Store or the Del Mar Gallery. The online store is connected to the Del Mar Gallery which means if you shop at the Venice store, you may have multiple accounts with us. To link the two accounts, or to check your account status, please call our gallery (Venice (310) 396-3838, or Del Mar (858) 461-1554).

Unfortunately we are not able to allocate points for past purchases. Please be sure to log in to your account before checking out.

Absolutely! You don't have to use all your points at check out. You can save your points for your next purchase instead. Please note your points do expire after 12 months.

Yes! However, the maximum points you can redeem can only cover 30% of the total cost of your cart.

When you process a return, the points you earnt from this specific purchase wil be returned to us. In the case of an exchange, your points will be adjusted accordingly, more or less depending on the price of your new exchanged item.

You must have aminimum of 500 points in your Crystal Points account to start redeeming offers.

Yes! As a small business, your thoughts on your experience mean a lot to us. You can earn 100 by subscribing to our mailing list, 200 points by sharing and tagging us in a photo of your special Made In
Earth pieces on Instagram, or leaving us a review on our website or Google to help us grow! Any support is hugely appreciated by our small team :-)